About Us

Over 25 Years of Excellence

Total Document Solutions (TDS) is a woman-owned business founded in 2000. All members of the Executive Management Team are active owners who are directly involved in daily operations and deeply invested in the company’s continued growth and success.

TDS’ leadership team is driven by a focus on aligning the right talent and solutions to meet evolving client needs. This hands-on leadership approach fosters a culture of accountability, ensuring sustained performance across all areas of the business.

With a steadfast commitment to excellence, TDS delivers exceptional value by cultivating collaboration, building trust, and nurturing long-term partnerships with clients.

Meet Our Executive Team

Jennifer Graham

President / Principal

Bio

Bill Graham

Principal

Bio

Dayna Roy

Director of National Operations

Bio

Carol Ann Hartnagle, IGP, CRM

Director of Information Governance

Bio

Heidi Quick

Director of Administration

Bio

John Graham

Director of Logistics

Bio

Our People Make the Difference.™

We excel at matching the talents and capabilities of our team to the needs and culture of our clients. TDS recruits, trains, and retains subject-matter experts, technologists, and advisors including Certified Facilities Managers (CFM); Certified Records Managers (CRM); Information Governance Professionals (IGP); and Certified Document & Imaging Architects (CDIA+).